Reviews

Excellent

Excellent and friendly service! The best!

Elite has been taking care of my 2014 Honda civic since 2021. They've always taken great care of my car and the customer service is great! Highly recommend Elite auto!

I’ve have been taking my car here for years and they are trustworthy and professional always and I never feel like I’m being oversold.

Reliable, friendly, local business. I’ve been using them for over 25 years.

I’ve been using Elite Auto for over 30 years. I’ve always been satisfied. They just did my exhaust system and only replaced the bad parts. They are always quick to help you out in the free loaner Car is great too.

Excellent service. They fixed the AC in my daughter’s car. It works better than when it was new

My first time using Elite. Everyone very polite and friendly. Car was serviced in a timely manner. Will be using them from now on.

Broke down in Newton and was towed to Elite auto Starter went bad,they are very professional and did a great job.just a little high on rate

Worst experience ever, spent $2400 to have work done, they had my truck 3 months, now I'm having to have all the work redone at another shop because nothing is done right. They told me my truck was ready. I came to pick it up. The battery was completely dead, couldn't start the truck. I jumped it, and the power steering was screaming. There was no fluid whatsoever in.It.Went to the store, got power steering fluid, put it in and the truck ran.Terrible the whole way home, everything stunk, like gas.After they replaced my fuel tank fuel pump and fuel lines.Now you can't fill the tank past halfway, or it spills gas everywhere.They were supposed to do a front end inspection.They told me everything was good.My tie rod and my ball joint are completely blown out.That somehow they didn't notice that either.And then one of the employees emailed me asking if I could send them amazon gift cards for their friend who was sick.And they would take it off of my bill.And when I brought it up to the owner, all that was said, was he would talk to them.I would not recommend this shop to my worst enemy.Horrible experience.Horrible service.And now I have to pay to have it, redone all over again.If I could give less than one star, I would

The whole experience was amazing from scheduling the appt, reminders and customer service. Highly recommend Elite Automotive

I came across this place after I went to the actual dealer And got quoted for a break and Rotors replacement job. I did get a second quote from elite automotive and decided to give the mom and Pop shop a chance. After bringing the car back to the shop for the third time with an ongoing squeaking after the parts were replaced, it seemed to take a while to pinpoint the issue finally, after the third time they seem to be working, but now they are squeaking from the rear side I never thought that such a simple job was going to cause so much chaos. Lesson learned just suck it up and bring it to the dealer.

Brought my Lexus in to be serviced by Elite. Whole front tire assembly and struts were damaged. Once again Elite got me back on the road. Pricing was honest and fair and i will continue to service my car with them. A++++

Outstanding service at fair prices

Great repair shop, they discovered my gfs ecu was damaged on the pins and managed to get it fixed for a very fair price , Joey is the best!

Great shop with honest and reliable mechanics ! Joey managed to do a whole transmission swap on my van in 1 day ! Very impressed and will definitely be going back if needed in the future .

My brake caliper fell off on my jeep because the last mechanic didn’t tighten it properly which punctured a hole in my rim. Elite towed the jeep to their shop and put a new bowl in and swapped over the spare tire. They charged me $320 for that. When I called, I specifically said that I need the spare rim swapped over to the current tire that was flat. I told them my spare deflates after just a day. They did not do this so now I have to pump my tire up from 10 PSI to 35 every single day. They also said that the price estimate would be 300. Worst case scenario I need a new caliper but it was over that and they didn’t even change anything in the brakes. They said to me that they did brake pads and also didn’t do them. And they didn’t give me my tire back so I had to go and get it the following day. I am sure that they do good work, but unfortunately, I think I just had a bad experience with them.

I have been using elite for over 10 years now, great people professional, and prices are fair and they get your automobile done in a timely miner.

Elite automotive diagnosed and fixed a water leak in my car that other automotive shops were unable to do. They kindly dried the inside of my car to the best of their ability too. Couldn’t be happier with their service and repair

Excellent job on our ml350

Friendly people, quick and efficient service, reasonable prices. A good local business!

I recently stopped in to make an appointment for my Explorer. I was having a minor issue with my Bronco that I was driving at the time. One of the mechanic, Jamie, resolved the issue and also gave me some good advice to avoid this issue in the future. A few weeks before I brought my Bronco in to schedule an oil change and they were able to take it in right there on the spot. That saved me having to leave work early. The team at Elite are all very professional, friendly and knowledgeable. The prices are very reasonable. I recommend Elite to friends all the time.

I've been going to Elite automotive for the three year we've lived here, for regular maintenance and repairs. All the work has been done promptly and at pricing similar to our friend who performed our services when we lived elsewhere. I've had several conversations about prospective work with Dave (owner?, Dad?) and with Sue at the desk (daughter?). Both are very informative and answer questions fully. Dave has even taken me into the garage to explain and point out issues with my car. Strongly recommend.

The entire staff is very friendly and helpful, most importantly they are fair.

Trevor is the man - squeezed me in when I really needed help in a pinch! Super quick!

I have a 2013 prius, the head gasket went and I needed a new engine. Most mechanics won't touch my plug in hybrid, elite pouted a fair price, replaced the engine and my baby is running like new. All around best experience I've had with a car repair ever. Thanks elite.

Excellent service. Very professional and friendly. A+++++++++++++, Could not have been better.

Elite automotive has kept my geriatric Toyota Scion road worthy. They are honest and have been there for me many times when this or that has gone wrong. I appreciate all they have done for me. I completely trust them and definitely recommend them! Great people!

After leaving the dealership with a estimate of over $2000 for two new tires and rear brakes, I took my car to elite. They charged me only $650 for two tires and said that brakes weren’t needed! They saved me a bunch of money, and I truly appreciate their honesty more than anything!

Elite has been taking care of my 3 older vehicles since I moved to the area and has done a great job every time! From a new transmission to brakes and oil - communication, repair speed, and follow up care have been phenomenal. Thank you Elite team!

Good, quick, affordable service.

Prompt, courteous, polite, professional, honest, family-owned, and highly competent! I would recommend Elite Automotive to ANYONE!!!

They did a great job on my car and shopped around for a cheaper part than originally quoted and saved me $! They also inspected my car unasked (which I didn’t know they could do and was extremely thankful for as I was past due) definitely competent and trustworthy 👍🏻☺️

Always a pleasure - quality work and friendly staff!

I’m happy with the service with elite automotive center. They did a great job on my car.

Literally saved the day when my exhaust pipe broke in the middle of traveling for Thanksgiving. Thank you so much! Would highly recommend.

The whole experience was fast, done right and the price was better than I was expecting. Everyone who works there is always a pleasure to do business with Bill and Connie Mancuso

I only had tire rotation and balance done but the car rides well! It was test driven and done in about 35 minutes

Great experience always from Elite!!! Will always use Elite automotive

Have used Elite for various services on several vehicles. Their customer service is outstanding. All services and repairs have been completed professionally. They are honest and affordable.

Elite Automotive has been my "go-to" for years. Never had a negative experience, they've always been pleasant and honest with me, and the repair costs have always been fair.

No doubt once again you guys did an excellent job on my civic it’s running smoothly like it’s a new car you at Elite are my A#1 automotive place go I’ll never use anyone else there isn’t a enough good words in the world to say about Elite Automotive I can go on and on about them forever